Privacy Policy

Introduction

This Privacy Policy applies to information collected through the Tri-County Career Academy website and related online forms, including course registration, contact forms, certificate verification, employer training inquiries, and policy document access.

By using our website or submitting information to Tri-County Career Academy, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect information when you:

  • Register for a course
  • Request employer or group training
  • Contact TCCA through a website form
  • Subscribe to updates or communications
  • Verify a certificate
  • Download or access policy documents
  • Use or browse the TCCA website

Some information may be collected automatically through cookies, analytics tools, or similar website technologies.

How We Collect Information

Tri-County Career Academy may collect personal information such as:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Employer or organization name
  • Course registration details
  • Payment-related information
  • Certificate verification details
  • Messages submitted through contact forms
  • Information needed for student support or reasonable adjustments

We may also collect basic website usage information such as browser type, device type, pages visited, referral source, and general website interaction data.

How We Use Your Information

Tri-County Career Academy may use your information to:

  • Process course registrations
  • Communicate about classes, schedules, and updates
  • Provide training support and student services
  • Respond to inquiries and support requests
  • Manage employer or group training requests
  • Verify certificates and training completion records
  • Improve website performance and user experience
  • Send relevant administrative or service-related messages
  • Maintain internal records and compliance documentation

We only use personal information for appropriate business, training, communication, and administrative purposes.

How We Share Information

Tri-County Career Academy does not sell personal information.

We may share information only when necessary with:

  • Payment processors
  • Website hosting or technology providers
  • Course administration or registration tools
  • Authorized TCCA staff or instructors
  • Employers or organizations, where applicable and appropriate
  • Legal, regulatory, or compliance authorities if required

Any third-party service providers are expected to handle information responsibly and only for the purpose of supporting TCCA services.

Course Registration and Payment Information

When you register for a course, we may collect information needed to confirm your enrollment, process payment, send course details, issue certificates, and maintain training records.

Payment information may be handled by third-party payment processors. Tri-County Career Academy does not store full payment card details unless clearly stated and required for approved payment processing purposes.

Certificate Verification Information

If you use the certificate verification feature, we may collect or display limited certificate-related information such as:

  • Student name
  • Course name
  • Completion date
  • Certificate ID
  • Verification status

Certificate verification is intended to help students, employers, and approved parties confirm training completion.

Cookies and Website Analytics

The TCCA website may use cookies or similar technologies to improve website performance, understand visitor activity, remember preferences, and support basic website functionality.

Analytics tools may collect non-personal or aggregated information such as page visits, traffic sources, device type, and browsing behavior.

You may be able to disable cookies through your browser settings, but some website features may not work properly without them.

Data Security

Tri-County Career Academy takes reasonable steps to protect personal information from unauthorized access, misuse, loss, or disclosure.

Security measures may include secure systems, limited access to personal information, administrative safeguards, and responsible data handling practices.

No website or online system can guarantee complete security, but TCCA works to protect information using appropriate safeguards.

Data Retention

Tri-County Career Academy retains personal information only for as long as needed for course administration, certificate records, communication, legal requirements, compliance purposes, or legitimate business needs.

When information is no longer needed, it may be securely deleted, archived, or anonymized.

Your Choices and Rights

You may contact Tri-County Career Academy to request help with:

  • Updating your personal information
  • Asking how your information is used
  • Requesting removal from non-essential communications
  • Asking questions about data protection
  • Requesting access to certain records, where applicable

Some information may need to be retained for training records, certificate verification, compliance, or legal purposes.

Third-Party Links

The TCCA website may contain links to third-party websites, platforms, payment providers, or external resources.

Tri-County Career Academy is not responsible for the privacy practices, content, or security of third-party websites. Visitors should review the privacy policies of any external websites they choose to use.

Children’s Privacy

Tri-County Career Academy’s website and training services are generally intended for students, professionals, employers, and adult learners.

We do not knowingly collect personal information from children without appropriate consent where required. If you believe a child has submitted personal information, please contact us so we can review and address the request.

Updates to This Policy

Tri-County Career Academy may update this Privacy Policy from time to time to reflect changes in website functionality, services, legal requirements, or internal practices.

The updated version will be posted on this page with a revised effective date.

Contact Information

For questions about this Privacy Policy or how your information is handled, please contact Tri-County Career Academy.

Tri-County Career Academy

Email: [Insert Email Address]

Phone: [Insert Phone Number]

Address: [Insert Business Address]